Background
Rural clinics face triage bottlenecks, weak connectivity, and fragmented follow-up across visits.
Methods
- Designed WhatsApp-first intake + triage flows with USSD fallback paths.
- Modeled privacy-first consent + referral handoffs for constrained settings.
Findings
- Reduced friction in intake workflows and preserved continuity under low bandwidth.
- Established ethical logging + consent language that survives constrained UX.
Next
Build clinician-facing dashboard + evaluate usability with real clinic partners.